Tech Mahindra Business Process Services (BPS) focuses on Business Process as a Service (BPS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture, and Food and Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements.
Tech Mahindra Hiring Fresher/ Experienced graduates with good communication skills and good Convincing skills to handle customers for the role of Customer Service Associate.
Job Designation : Customer Service Associate
Qualification : Graduate & Undergraduate
Experience : Freshers / Experienced
Salary : Upto 3 LPA
Skill Set :
- Good computer knowledge.
- Proficient in MS Office applications.
- Good Convincing skills require to handle customers.
- Good analytical and problem solving skills.
- Excellent communication skills and strong analytical skills.
- Candidate should be comfortable to work In Rotational Shifts 24*7.
- One side cab facility available in odd hours only.
- Only Immediate Joiners Required.
Job Description:
- Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Establishing a positive relationship with all clients and customers in person.
- Handling customer concerns and complaints in a timely manner.
Walk-in Details :
Walk-in Date : 19th July – 25 July
Walk-in Time : 10.30 AM – 5.30 PM
Venue : A8- Knowledge Boulevard, Tower- B, 7th floor- Tech Mahindra Sector 62, Noida. Sector 62 Noida. Near IMS College. Nearest Metro Station- Electronic City Noida.
For more information, Please Contact Person- Sakshi/ Akash Contact no- 7303135627/9971097588
