Tech Mahindra is part of  Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models.

Tech Mahindra hiring fresher graduates with good written and verbal communication skills, having working knowledge of MS Office applications and good customer handling skills for the role of Customer Service Associate.

Job Designation : Customer Service Associate 

Salary : Upto 3 LPA

Qualification : Any Graduate

Experience : Freshers

Skill Set :

  1. Good working knowledge of MS Office.
  2. Good Convincing skills require to handle customers.
  3. Familiar with banking processes.
  4. Good analytical and problem solving skills.
  5. Excellent communication skills and strong analytical skills.
  6. Candidate should be comfortable to work In Rotational Shifts 24*7.
  7. Must have Good typing speed upto 30WPM with 90% accuracy.
  8. Looking for Immediate Joiner.

Job Description:

  1. Identify and assess customers needs to achieve satisfaction.
  2. Provide exceptional customer support through Voice.
  3. Resolve customer inquiries and issues in a professional and timely manner.
  4. Maintain accurate records of interactions and transactions.
  5. Collaborate with team members to ensure customer satisfaction.
  6. Stay updated on product and service knowledge to assist customers effectively.
  7. Build sustainable relationships and trust with customer accounts through open and interactive communication.

Walk – in Details :

Walk-in Date : 1st July – 5th July

Time : 11.30 AM – 5.30 PM

Venue  : Tower 3, Building-3, COMMERZONE IT PARK, Commerzone IT Park Internal Rd, Commerzone IT Park, Yerawada, Pune, Maharashtra 411006

For more information, Please connect on below numbers.

Contact Person- HR Manpreet / HR Carina

Contact no- 8087427667 / 7218654136

Email ID : Carina.solkar@techmahindra.com

ManpreetSingh.Chauhan@TechMahindra.com

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