Tech Mahindra is an Indian multinational information technology services and consulting company.
Tech Mahindra hiring fresher graduates with good written and verbal communication skills, having working knowledge of MS Office applications and good customer handling skills for Customer Service Associate ( CSA ) position.
Job Designation : Customer Service Associate
Salary : Upto 2. 5 LPA
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Good customer handling skills.
- Working knowledge of MS Office applications.
- Basic computer knowledge.
- Attention to detail and Strong analytical skills to solve customer queries.
- Good analytical and problem solving skills.
- Should be flexible to WFO (Work from Office)
- Should be flexible to work in Rotational shifts (Including night shifts)
- Need immediate joiners.
- Excellent English language skills (verbal and written).
- Working days- 5 Days a week with 2 days of rotational week of
Job Description :
- Identify and assess customers needs to achieve satisfaction.
- Provide exceptional customer support through Voice.
- Resolve customer inquiries and issues in a professional and timely manner.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to ensure customer satisfaction.
- Stay updated on product and service knowledge to assist customers effectively.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
How to Apply :
If you’re ready to jump-start your career in the BPO sector and provide excellent customer service, Please share resume on my What’s App Number 9137159780
Walk – in Details :
Walk-in Date : 13th April – 20th April
Time : 11.00 AM – 4.00 PM
Interview Venue : TechMahindra, Oberoi Garden Estate, Wing 1, Unit I&II, Near Chandivali Studio, Next to Boomerang, Chandivali, Off. Saki Vihar Road, Andheri (East), Mumbai – 400072
If you are coming for Walk-In Interview, please mention “HR Snehal ” on Top of resume.
Contact – HR Snehal ( 9137159780 )
