Tech Mahindra inviting applications from fresher graduates with good written and verbal communication skills, having working knowledge of MS Office applications and good customer handling skills for Customer Support Associate position.

Job Designation : Customer Support Associate

Salary : Upto 5 LPA

Qualification : Any Graduate

Experience : Freshers / Experienced

Skill Set :

1. Good customer handling skills.
2. Working knowledge of MS Office applications.
3. Basic computer knowledge.
4. Good analytical and problem solving skills.
5. Should be flexible to WFO (Work from Office)
6. Should be flexible to work in Rotational shifts (Including night shifts)
7. Need immediate joiners.
8. Excellent English language skills (verbal and written).
9. Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (15KM radius from the office premises).
10. Only male employees would have the late-night log out while all the females will logout by 8-10PM or earlier

Job Description :

1. Provide exceptional customer support through Voice.
2. Resolve customer inquiries and issues in a professional and timely manner.
3. Maintain accurate records of interactions and transactions.
4. Collaborate with team members to ensure customer satisfaction.
5. Stay updated on product and service knowledge to assist customers effectively.

Walk-in Details :

Walk-in Date : 11th November – 15th November

Walk-in Time : 11.00 AM – 1.00 PM

Venue : Tech Mahindra Limited No 138 Old Mahabalipuram Road Sholinganallur, Elcot Sez, Semmancheri, Chennai, Tamil Nadu 600119

Contact: Sakthivel ( 9688561066 )