Tech Mahindra is an Indian multinational information technology services and consulting company  offers consulting, SAP, Oracle, digital supply chain services, infrastructure management services, integrated engineering solutions, BPO, platform solutions, network services, and testing services.

Tech Mahindra hiring For Fresher Customer Support Associate.

Job Designation : Customer Support Associate

Salary : Upto 3. 25 LPA

Qualification : Any Graduate

Experience : Freshers

Skill Set :

1. Good working knowledge of MS Office.
2. Strong written and verbal communication skills with neutral Indian Accent.
3. Ability to communicate calmly and diplomatically with patients & co-workers.
4. Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool.
5. Proficient in customer service
6. Active listening and comprehension skills
7. Strong customer service skills.
8. Ability to build positive relationships with patients.

Job Description:

• Handling the calls with good communication skills professionally. Can speak fluently in English+ Hindi language.
• Languages required: (English+ Hindi)
• Patient centric and Excellent interpersonal and communication skills
• Knowledge of medical terminology is a plus • Ability to apply knowledge of CC procedures and carry out tasks accordingly.
• Be a self-starter with attention to detail.
• Help patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail
• Log in hours (Total hours 9:00:00 hrs. & Production hours 8:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
• Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 9 hours login between 6am to 8pm).

Walk – in Details :

Walk -in Date : 28 January – 6th February 

Walk – in Time : 9.30 AM – 4.30 PM

Venue  : Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu