Are you looking to kickstart your career in a dynamic and fast-growing industry? We have an exciting opportunity for you to join our team as a Customer Service Associate. As a fresher, this is your chance to gain valuable experience and develop essential skills in the BPO sector.

Tech Mahindra hiring  Under-Graduate/Graduate and Fresher/Experience candidates who are willing to join immediately for the position of Customer Support voice process.

Job Designation : Voice Process

Qualification : Any Graduate

Experience : Freshers

Salary :  Upto 2.5 LPA

Job Description :

1. Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive relationship with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.

Mandatory Criteria-

• Communication skill Excellent communication needed in English and Hindi
• Education Higher secondary
• Fresher can apply
• Work Timing 24*7 rotational
• Week off Rotational,6 days working
• Maximum Age Limit – 40

Interview Structure –

• HR round Yes (over video call and Aadhar is mandatory for WFO)
• Typing Test Min 25WPM/90% accuracy
• Training, Operations Round Yes
• Client Round Yes

Walk-in Details :

Walk-in Date : 24 March – 2nd April 2025

Walk-in Time :  11.00 AM – 2.00 PM