Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment.

Teleperformance looking for fresher Customer Service Executive who possess flawless communication and expertise in Technical skills.

Job Designation : Customer Service Voice Support

Qualification : Any Graduate

Experience : Freshers

Salary : Upto 4. 5 LPA

kill Set :

1. Proven experience in a customer service.
2. Good communication and interpersonal skills
3. Good problem-solving and analytical abilities
4. Ability to work effectively both independently and as part of a team
5. Should be flexible to work in night shift.

Job description :

1. Receive, document and track customer complaints via phone, email and any other source
2. Investigate and analyze complaints to understand the root cause and identify potential solutions
3. Communicate with customers to empathetically understand their concerns and provide appropriate solutions
4. Liaise with internal team and partners to resolve customer complaints and ensure timely resolution
5. Maintain accurate records of complaints and their resolution for reporting and analysis purposes
6. Identify trends in complaints and provide feedback to relevant departments to improve products or services
7. Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction
8. Collaborate with other team members to ensure a consistent and high-quality customer experience

Walk-in Details :

• Walk-in Date:  29 March – 5th April 2025
• Walk-in Time: 9.30 AM – 5.30 PM
• Walk-in Address:  94-95, Udyog Vihar, Phase-4, Gurgaon, sector 18, Haryana 122008 NEAR AIRTEL BUILDING Gurugram, Haryana, GURGAON, Haryana, India
  Contact – HR TUSHAR  ( 9266381699 )