TravClan hiring freshers for Operations Interns

Admin

4 weeks ago

Desired Candidate Profile

Ethical, hardworking, and ‘passionate about startups’ mindset
Is available for a full-time internship.
Can start the internship immediately.
Is available for a duration of 2/ 3 months.
Has relevant skills and interests.
Willing to learn more

Roles & Responsibilities:

Handling all bookings and business operations-related work
Closely working with the suppliers in ensuring timely revert on queries & smooth post-booking operations such as booking confirmations, sharing vouchers, etc.
Ensuring timely payments to suppliers and deliveries to customers.
Effectively managing feedback and escalations from customers and vendors.
Ensuring customer delight
Regular and timely completion of agent KYC

Check if you fit in the role-

You Must-

Be Customer-Centric
Enjoy speaking to clients on call
Have high ownership to complete your work
Be good at negotiating with suppliers

You Can-

Improve business acumen
Improve negotiation skills

You Want to-

Improve business acumen
Improve negotiation skills

This role is not ideal for someone who is-

not comfortable with tight timelines/targets
not disciplined to sit and work
not good at resolving customer queries or escalations
not comfortable with long working hours i.e. 10 – 12 hours daily
not excited about working on Saturdays (6 days a week)

The Recruitment Process:

1. Aptitude Test & Group Discussion: The first step of the recruitment process is a 50-minute basic aptitude test, followed by a 20-30 minute group discussion round on a separate date.

2. Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.

3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate.

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