United Airlines Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

United Airlines is seeking creative, driven and detail-oriented individuals who enjoy tackling tough problems with data and insights.

Job Designation : Associate Software Engineer (Technical Document Analyst)

Qualification :   Bachelor’s degree

Experience : Freshers / 0-1 years

Skill Set :

1. Sound knowledge of programming languages such as Python, Java, C++ and JavaScript.
2. Familiarity with IT and software development processes.
3. Good knowledge of Software Development Life Cycle.
4. Must be competent in querying using SQL, and manipulating relational databases.
5. Must be proficient in Microsoft Excel and PowerPoint.
6. Detail-oriented with strong organization skills
7. Must be legally authorized to work in India for any employer without sponsorship
8. Successful completion of interview required to meet job qualification
9. Reliable, punctual attendance is an essential function of the position
10. Must be fluent in English and Hindi (written and spoken)
11. Strong written/oral communication skills, data focused, able to work in a team environment, project management, analytical skills

Job Description :

As an Associate Engineer at United you will be responsible for assisting our support team by providing comprehensive documentation and insightful metrics that drive decision making and process improvements.

1. Develop and maintain technical documentation, including system manuals, user guides, and standard operating procedures (SOPs).
2. Collaborate with technical teams to document system designs, configurations, and processes.
3. Assist in the collection, analysis, and reporting of key performance metrics to identify trends and insights.
4. Support the creation of dashboards and reports that provide visibility into system performance and team operations.
5. Participate in the development and implementation of documentation and metrics standards to ensure consistency and quality.
6. Contribute to the continuous improvement of documentation and metrics practices.
7. Respond to documentation-related queries and provide assistance to team members and stakeholders.
8. Organize and manage the priorities for assigned responsibilities and accomplish the work process to meet all deliverables.

Location : Gurugram, Haryana, India