The Volvo Group is on a journey towards sustainable transport solutions and we develop and support one of the applications needed to manufacture trucks and buses.

Group IT’s ambition is to put the Volvo Group and our customers ahead of competition. To meet the change towards more and more digital solutions we are on a digital transformation journey to become a true data driven company with a solidified IT architecture and the core habit, learn to stay ahead.

Job Designation : Trainee – Collections Executive

Qualification : Bachelor’s degree

Experience : Freshers/ 0-1 Years

Skill Set :

1. Strong willingness to learn and explore career opportunity in financial services industry.
2. Strong communications skills.
3. Willingness to travel, high level of field connects.
4. Knowledge of working in a process driven organisation.
5. Should be able to converse fluently in English, Hindi & Regional Language of said state is must and additional languages will be added advantage.
6. Should have knowledge on Microsoft Office tools usage.
7. Excellent communication skills, both verbal and written.

Job Description:

1. Prepares and follows up for collection on overdue accounts allocated to him / her.
2. Visits all customers and negotiates for collection of overdue amounts, maintains relationships with them keep tab on market references for all his customers.
3. Maintains effective communication with customers and third parties, e.g., lawyers, collection agencies and repossession agencies.
4. Identifies deployment of the asset and keeps a tab on its movement/utilization.
5. Regularly monitor repayment of accounts, analyse causes of delinquency, report concerns timely.
6. Timely resolve customer disputes
7. Implements repossession of the asset
8. Is responsible for the integrity of collection data and customer logs, including visit reports, relating to allocated accounts in the collection.
9. Maintains accuracy in uploading trails on all cases, within set timelines.

Location : Bangalore, Karnataka, India