At Walmart, Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, Associate Digital Experience.
Job Designation : Software Engineer
Salary : 19 LPA – 26 LPA
Qualification : Bachelor/Master’s degree
Experience : Freshers / Experienced
Skill Set :
- Attention to detail and excellent analytical skills.
- Effective communication and interpersonal skills.
- Excellent problem-solving and management skills.
- Excellent Proficiency in Excel, Power BI and SQL
- Willing to work in Rotational Shift.
Job Description:
- Develop and maintain daily, weekly and monthly report on operational metrics.
- Conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
- Create and maintain accurate Agent Database at all stages (Hiring, Training, Nesting, Production and Movement between LOBs)
- Create and maintain Agent Scorecards to track and report on KPIs
- Create and maintain all payroll related input detail
- Create and maintain Attrition Dashboard
- Generate and distribute management reports in accurate, and timely manner
- Develops MIS documentation to allow for smooth operations and easy system maintenance
- Provide recommendations to improve reporting efficiency and consistency
- Perform data analysis for generating reports on periodic basis
- Provide strong reporting and analytical information support to management team
Location : Chennai, Tamil Nadu, India
