Zoho Corporation is a global tech company known for its suite of online productivity tools and SaaS applications. With a strong focus on providing software solutions for businesses, Zoho has gained recognition for its user-friendly and innovative products.

Zoho Corporation hiring fresher graduates Proficient in MS Office applications and with strong customer service skills for the role of Technical Support Engineer.

Job Designation : Technical Support Engineer

Qualification : Any Graduation

Experience : Freshers

Skill Set :

  1. Good knowledge of Software Development Life Cycle and testing.
  2. Familiarity with at least one programming language. Example: Javascript, Java, PHP or Python.
  3. Strong software technical knowledge.
  4. Proficient in MS Office application.
  5. Strong customer service skills.
  6. Good analytical and problem solving skills
  7. Excellent verbal and written communication skills

Job Description :

  1. Interact with prospects, customers, and partners
  2. Engage in voice, email, and chat-based support
  3. Understand prospect requirements and map them with product capabilities
  4. Diagnose and solve application issues
  5. Analyze and understand the needs of the users and provide timely solutions
  6. Handle product demos, implementation, and training
Note:
  1. Should be willing to work night shifts and rotational shifts with rotational leaves
  2. Graduates passing out in 2024 are not eligible to apply
  3. Only the shortlisted candidates will be notified of the further rounds

Location : Chennai, Tamilnadu, India

Related Jobs