Zoho Corporation is a global tech company known for its suite of online productivity tools and SaaS applications. With a strong focus on providing software solutions for businesses, Zoho has gained recognition for its user-friendly and innovative products.
Zoho Corporation hiring fresher graduates with good knowledge in SQL, APIs, scripting languages (Python,R), and large-scale deployments. for the role of Technical Support Engineer.
Job Designation : Technical Support Engineer
Qualification : Any Graduation
Experience : Freshers / Experienced
Skill Set :
- Excellent in written and spoken English
- Proficient in Hindi or other regional languages
- Proficient in offering phone-based support to USA or UK customers
- Flexible to work in night shifts and to relocate
- Keen to learn new technologies
- Good analytical and problem solving skills
- Excellent verbal and written communication skills
Job Description :
We are seeking a dedicated Technical Support Engineer who will be responsible for providing exceptional support to our clients. You will troubleshoot issues, provide timely resolutions, and ensure a seamless experience for our customers. Your expertise will be crucial in maintaining customer satisfaction and loyalty.
- Deliver technical support
- Conduct online demos and customer trainings
- Requirement gathering and analysis
- Respond to RFI requests and timely follow-up with contacts
- Provide POC to leads
- Deliver accurate and timely solutions to customers
Location : Hyderabad, India
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