ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.
ZS seek a professional Technical Support Associate.
Job Designation : Technical Support Associate
Qualification : Bachelor’s / Master’s Degree
Experience : Freshers / Experienced
Skill Set :
- Excellent in written and spoken English
- Proficient in Hindi or other regional languages
- Excellent in written and spoken English
- Proficient in offering phone-based support to USA or UK customers
- Keen to learn new technologies
- Good analytical and problem solving skills
- Excellent verbal and written communication skills
Job Description :
- Deliver voice, email, and chat-based technical support
- Conduct online demos and customer training
- Requirement gathering and analysis
- Analyze and understand the needs of the users and provide timely solutions
Location : Bengaluru, India
